Carl J. Pearson, Ph.D. – Medium

Carl J. Pearson, Ph.D.

Pinned

Published in

The Single Usability Metric (SUM) — A completion rate conundrum

TL;DR — In the SUM benchmarking method, the calculation of completion rates biases those completion rates of 50% to 78% as being a ‘good’…

Jan 30, 2021

The Single Usability Metric (SUM) — A completion rate conundrum

Jan 30, 2021

Published in

Analytics are leaving out user intent: UX benchmarking can help

Using analytics alone to measure UX misses key navigational data you need to know about your product.

Jan 18, 2023

A weathered compass on a map

Jan 18, 2023

Carl J. Pearson, Ph.D.

Carl J. Pearson, Ph.D.

Quant UX Researcher at Reddit. Now you can find my new blow posts here: https://carljpearson.com/ux-research-blog/

Following

Help

Status

About

Careers

Press

Blog

Privacy

Rules

Terms

Text to speech